Privacy Policy

Burgess Previews provides customer acquisition, visualisation and follow-up tools designed to help businesses showcase their services, generate enquiries and communicate with prospective and existing customers.

Our services may include Project Previews, interactive sales pages, visualisation tools, enquiry forms, competitions, referrals, automated communications and other customer engagement features.

We are committed to protecting your privacy and handling personal information responsibly.

This Privacy Policy explains how we collect, use, store and protect personal information when you interact with Burgess Previews websites, Project Previews, forms, interactive pages, competitions and related services.

In some circumstances, we provide these services on behalf of another business. Where this happens, that business may also be responsible for how your personal information is used and its own privacy policy may apply.

The information we collect depends on how you use our services.

Information You Provide

We may collect information including:

• Name
• Email address
• Telephone number
• Postcode or general location
• Business or organisation details
• Enquiry and project information
• Preferences relating to a potential project
• Competition entries
• Referral information
• Survey or form responses
• Messages submitted through our websites or services
• Photographs, images or other content you choose to upload

For example, when using a Project Preview, you may upload a photograph of your property, vehicle or project and provide information about the transformation, style, product or service you are interested in.

Automatically Collected Information

When you interact with our websites or services, certain technical information may also be collected, including:

• IP address
• Browser type
• Device information
• Website activity
• Cookies and similar technologies
• Analytics and performance information

Depending on how you interact with Burgess Previews, we may use personal information to:

• Create and deliver Project Previews and other visual content
• Process enquiries and project requests
• Pass an enquiry to the relevant business where appropriate
• Respond to enquiries and support requests
• Provide and operate our websites, interactive pages and services
• Send relevant SMS, email or other communications
• Follow up enquiries and expressions of interest
• Provide information about relevant products, services or project options
• Manage competitions and referrals
• Improve our websites, products and services
• Analyse platform performance and engagement
• Maintain the security of our systems
• Prevent misuse, fraud or abuse
• Maintain appropriate business records
• Comply with legal and regulatory obligations

Where automated tools or artificial intelligence are used to create visual previews or other content, information and images supplied by the user may be processed by technology providers involved in delivering that service.

Some Burgess Previews services allow users to upload photographs or other content to create visualisations, Project Previews or related content.

By uploading an image or other content, you confirm that you have the right to provide it for the intended purpose.

Uploaded images may be processed using third-party technology and artificial intelligence services where necessary to create the requested visualisation.

Project Previews are intended to help customers visualise ideas and possibilities. They should not be treated as architectural drawings, technical specifications or guarantees of the exact finished result.

We may remove or refuse content that is unlawful, inappropriate, offensive or otherwise unsuitable for our services.

Where appropriate, Burgess Previews or the business you have made an enquiry with may contact you in connection with your enquiry.

This may include communications by:

• SMS
• Email
• Telephone
• Other appropriate communication channels

For example, if you request a Project Preview or submit an enquiry, you may receive your preview and relevant follow-up communications concerning that enquiry or project.

Where consent is required for a particular type of communication, we will seek that consent.

Where permitted by law, or where you have provided consent where required, we or the relevant business may send information about:

• Products and services
• Relevant project options
• Promotions
• Competitions
• Offers
• Business updates
• Other relevant opportunities

You can unsubscribe or withdraw your consent from marketing communications at any time.

We do not sell your personal information.

Personal information may be shared where reasonably necessary to provide our services.

This may include sharing information with:

• The business to which you have submitted an enquiry
• Website and application hosting providers
• Cloud infrastructure and storage providers
• Artificial intelligence and image-processing providers
• SMS and communications providers
• Email service providers
• CRM and customer management platforms
• Analytics providers
• Automation and integration providers
• Technical and customer support providers

We only share information where there is an appropriate reason to do so and expect service providers handling personal information on our behalf to protect it appropriately.

Some service providers may process information outside the United Kingdom. Where applicable, appropriate safeguards will be used in accordance with data protection law.

Under UK data protection law, we must have a lawful basis for processing personal information.

Depending on the circumstances, we may process information because:

• It is necessary to provide a service you have requested
• It is necessary for our legitimate business interests, provided those interests do not override your rights
• You have given your consent
• We need to comply with a legal obligation

The appropriate lawful basis depends on the particular processing activity.

We use reasonable technical and organisational measures designed to protect personal information against:

• Unauthorised access
• Loss
• Misuse
• Disclosure
• Alteration
• Destruction

While we take the security of personal information seriously, no internet-based service can guarantee absolute security.

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including where necessary to:

• Provide our services
• Manage enquiries and customer relationships
• Fulfil legal and regulatory obligations
• Resolve disputes
• Maintain appropriate business records

Information that is no longer required will be deleted, anonymised or otherwise securely disposed of where appropriate.

Under the UK GDPR and Data Protection Act 2018, depending on the circumstances, you may have rights including the right to:

• Access personal information held about you
• Correct inaccurate or incomplete information
• Request deletion of personal information
• Restrict certain processing
• Object to certain processing
• Withdraw consent where processing is based on consent
• Request transfer of certain personal information
• Complain to the Information Commissioner's Office

Some rights are subject to legal exemptions and may not apply in every circumstance.

Requests regarding your personal information can be made using the contact details below.

Our websites may use cookies and similar technologies to provide functionality, remember preferences, understand how visitors use our services and measure performance.

Where required, we will request consent before placing non-essential cookies.

You can also manage cookies through your browser settings.

Our websites and interactive pages may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices of independently operated third-party websites, and you should review their privacy information separately.

Burgess Previews is primarily intended for businesses and adults seeking products or services.

We do not knowingly seek to collect personal information directly from children through our services without an appropriate lawful basis.

For questions about this Privacy Policy or how Burgess Previews handles personal information, please contact:

Burgess Technologies Ltd
Trading as Burgess Previews

Email: info@burgesstec.co.uk

Website: Burgess Previews website

You also have the right to raise concerns about the handling of your personal information with the Information Commissioner's Office (ICO).

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.

The latest version will be published on this page together with the date it was last updated.